Privacy Policy

When you create an account on TovHost, we collect basic information to set up and manage your services:

• Your username and email address to identify your account and send you service notifications
• A password which is stored securely and is never visible to our team
• Your server preferences and configurations so your game servers run exactly as you set them up
• Basic usage information such as when you log in or deploy a server, used solely to keep the service running smoothly
• Billing information (name, address, phone, tax ID) if you provide it, used only for invoicing and payment processing
• Wallet transactions including deposits, payments, transfers, withdrawals, and referral commissions
• Referral data including invite link clicks, signups, and commission history when you participate in the Referral Program

If you choose to sign in using Discord or Google, we receive only your public display name and email address — nothing beyond what you explicitly authorize.

Everything we collect exists to serve you better as a player and customer. We use your information to:

• Create, deploy, and manage your game servers
• Process your payments and maintain your wallet balance
• Send you important alerts such as server status updates, low balance reminders, and renewal notices
• Respond to your support tickets and resolve any issues you face
• Protect your account from unauthorized access

Your personal information is not shared with anyone outside of what is strictly necessary to run the service. The only external parties involved are:

• Our hosting infrastructure — servers and networks that physically run your game server
• Payment processors — only the information needed to complete your transaction, such as a transaction reference. We never store your full payment credentials
• Discord / Google — only when you choose to log in through them, and only with your permission

None of these parties use your information for any purpose other than what is listed above. We do not partner with advertisers or data brokers under any circumstances.

As a TovHost user, you have full control over your personal information at any time:

• View & Edit — You can update your username, email, and profile picture directly from your account settings page
• Download — You may request a summary of the data we hold about you by opening a support ticket
• Delete — You can request permanent deletion of your account and all associated data at any time
• Opt Out — You can turn off non-essential notifications from your account settings

To exercise any of these rights, simply open a support ticket and our team will assist you within 24 hours.

You may request full deletion of your TovHost account at any time by opening a support ticket.

Once your request is processed, all personal information linked to your account — including your profile, server history, and ticket records — will be permanently removed within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our service or applicable regulations. When we make significant changes, we will notify you by posting a notice on your dashboard or sending you an email.

The date at the top of this page will always reflect when it was last updated. Continued use of TovHost after a policy update means you accept the revised terms.